Membership & Annual Fund Manager
ABOUT THE OPPORTUNITY
The Cape Ann Museum (CAM) is a leading regional museum, a treasure and force unto itself on Cape Ann, at the epicenter of artistic and marine history in the Northeast. The Museum’s nationally significant collections include fine and decorative arts and artifacts relating to Cape Ann’s earliest days as a major fishing and shipping port, its mid-19th century role in the granite industry, and the numerous artists who were attracted to its singular charms of light and sea, including such well known painters and sculptors as Fitz Henry Lane, Winslow Homer, Cecilia Beaux, John Sloan, Edward Hopper, Milton Avery, Anna Hyatt Huntington and Walker Hancock.
In April 2019, CAM welcomed a new Museum Director, Oliver Barker, and in 2021 Katie Misuraca, joined the Museum as Assistant Director of Development. Together, Oliver, Katie and CAM’s Board of Directors are galvanizing the Museum in new and exciting ways in preparation for the City of Gloucester’s 400+ Anniversary in 2023 and CAM’s 150th Anniversary in 2025.
Key among CAM’s priorities is to grow membership and elevate philanthropy as both a critical and integral facet of the Museum’s future operations. The silent phase of a capital campaign has been launched and there are promising new donors, as well as a strong existing membership base and education and community programs on which to now build. With the 2020 completion of a new campus at the Cape Ann Museum Green and state-of-the-art collection, curatorial and gallery space, at the Janet & William Ellery James Center will help the Museum’s needs for expanded collections storage and exhibition and community programming space and is a critical component of the Museum’s 2018–2023 Strategic Plan. The new campus provides the Museum with new ways to engage, excite and connect with audiences. Ample green space has been reserved at the 3.7acre site for public year-round enjoyment and a sculpture park is also envisaged.
The Membership & Annual Fund Manager will report to the Assistant Director of Development and is charged with building and maintaining a dynamic Membership program and securing robust Annual Fund operating support. He/she/they as Membership & Annual Fund Manager, will serve as the primary Membership program liaison, working with Museum development and other staff to execute all facets of CAM’s multi-tiered Membership programs and operations.
KEY RESPONSIBILITIES & DUTIES:
- Develop and manage Membership and Annual Fund program structures and oversee all related messaging, marketing and cultivation mailings;
- Coordinate and maintain master direct response and member/donor contact schedule;
- Oversee and deploy cultivation campaigns through multiple channels in partnership with brand consultant/ designer and other internal staff;
- Coordinate Membership benefit fulfillment, processing new and renewing Memberships, issuing member cards, and gift acknowledgment letters;
- Manage systems for tracking lapsed memberships and devise and implement Annual Fund appeal;
- Coordinate all data entry in a consistent, timely and accurate manner and provide analysis, generating reports to support and evaluate the effectiveness of fundraising efforts, stewardship mailings and campaigns;
- Maintain, through personal, written, and digital contact, relationships with donors and prospects for stewardship and growth of patron/donor engagement;
- Serve as a thought partner in building the case for support of the Museum and partner with Museum staff and Development volunteers to execute high-quality development, membership and campaign events;
- Other duties as assigned.
REQUIREMENTS & QUALIFICATIONS:
Experience and Skills:
- Minimum of 3 years professional experience in fundraising, with work for cultural non-profit institutions preferred;
- Proven history in developing, managing, and deepening membership relationships
- Demonstrated abilities as relationship builder, with strong analytical, project management, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Experience in CRMs (preferably development related) and proficiency in Microsoft Excel and presentation software.
- Conducts all work in an ethical, honest, and professional manner; exercises high degree of discretion and diplomacy in dealing with confidential or sensitive matters and materials.
- Ability to execute tasks in a thorough, composed, accurate and timely fashion while managing multiple, competing priorities.
- Self-motivated, team driven, customer service oriented, and a creative thinker.
- Ability to hold a Tuesday through Saturday schedule and work evenings and Sundays, as required.
Knowledge and Education:
- BA degree required; graduate degree preferred
- Familiarity with the North Shore and/or museums or other cultural organizations a big plus.
Status: Full Time exempt
Posted: April 18, 2022
The Cape Ann Museum is committed to diversity among its employees and encourages qualified candidates from all backgrounds to apply. For consideration, please submit your cover letter and résumé to: firstname.lastname@example.org. You may also submit your materials via postal mail to: Human Resources, Cape Ann Museum, 27 Pleasant Street, Gloucester, MA 01930.